Honeywell Users Group (HUG) events bring customers together to share information, ideas and experiences with their industry peers. Customers learn about new technology and solutions to help them be more efficient and improve business results.​ Honeywell software and products are shaped by this yearly customer feedback loop.

INNOVATION WORKSHOPS

Various innovation workshops focussed on different industries are run by the Honeywell User Experience team at the end of the Expo. Attendees vote on a “topic/problem to be solved” of their choice.

They are then diverted into groups of 8 - 16. Each group are allocated two UX facilitators supported by marketing and sales staff.

The session are a maximum length of 1 hour.

Innovation Workshops: Structure

1. Establishing problem statements - making sure we are solving the correct problem by asking Why and How.

2. Once a few problem statements have been defined participants select the problems they want to explore

3. Possible solutions are provided as a guideline e.g. Data and video analytics

4. Participants are encouraged to complete every square on the creative matrix within a 20min timeframe

5. Participants then vote with monopoly money for the ideas they like best

6. The winning idea gets to be productised. Participants create a poster (template supplied)

7. The UX designers for each group take the artefacts, produce a design

8. A designer from each industry group presents their group idea back to the conference the next morning.

9. These ideas are taken by business and marketing channels, prioritised and then marked for development the next year.